Privacy Policy

Welcome to Tipico. This Privacy Policy explains how Tipico USA Technology Inc. and its affiliates (collectively, "Tipico", "we", "us", or "our") collect, use, disclose, and protect your personal information when you use our online sportsbook services, website, and mobile applications (collectively, the "Services"). We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant, and state-specific privacy regulations in the jurisdictions where we operate. By accessing or using our Services, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your information and how we will treat it.

We collect various types of information to provide and improve our Services, comply with legal obligations, and enhance your experience. This includes:

• Information You Provide Directly: When you register an account, make a deposit, place a bet, or contact customer support, you provide us with personal details. This may include your name, date of birth, address, email address, telephone number, social security number (or equivalent identification for identity verification), payment information (e.g., credit card details, bank account information), and copies of identification documents (e.g., driver's license, passport).
• Information Collected Automatically: When you use our Services, we automatically collect certain information. This includes your IP address, device type, operating system, browser type, referring URLs, pages viewed, time spent on our Services, and location data (if you enable location services). We also collect data related to your betting activity, such as wagers placed, winnings, and losses.
• Information from Third Parties: We may receive information about you from third parties, such as identity verification services, fraud prevention agencies, financial institutions, and public databases. This information helps us verify your identity, prevent fraud, and comply with anti-money laundering regulations.

We use the information we collect for several purposes, including:

• To Provide and Manage Services: This involves setting up and maintaining your account, processing your transactions (deposits and withdrawals), facilitating your bets, and providing customer support.
• For Identity Verification and Security: We use your information to verify your identity, prevent unauthorized access to your account, detect and prevent fraud, and ensure the integrity of our betting platform.
• To Comply with Legal and Regulatory Obligations: We are legally required to collect and retain certain information to comply with licensing requirements, anti-money laundering laws, responsible gaming regulations, and tax reporting obligations.
• For Personalization and Improvement: We analyze your usage patterns to personalize your experience, offer tailored promotions, and improve the functionality and content of our Services.
• For Communication: We use your contact details to send you important updates about your account, service announcements, promotional offers (where permitted and in line with your preferences), and to respond to your inquiries.
• For Research and Analytics: We conduct internal research and analysis to understand market trends, optimize our operations, and develop new features and services.

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We process your personal data based on one or more of the following legal grounds:

• Performance of a Contract: We process your data to fulfill our contractual obligations to you, such as providing betting services and managing your account.
• Legal Obligation: We process your data when necessary to comply with a legal or regulatory obligation, such as identity verification, anti-money laundering checks, and responsible gaming requirements imposed by our licensing authority.
• Legitimate Interests: We may process your data based on our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our services, preventing fraud, ensuring network and information security, and direct marketing (where permitted).
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for specific marketing activities or the use of certain cookies. You have the right to withdraw your consent at any time.

We do not sell your personal information. We may share your information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, identity verification, fraud prevention, IT hosting, marketing, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory and Law Enforcement Authorities: We will disclose your information when required by law, regulation, or legal process, including requests from our licensing authority, government agencies, or law enforcement.
• Affiliates and Group Companies: We may share your information with our affiliated companies within the Tipico group for internal administrative purposes, to provide joint services, and for business continuity.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Tipico implements robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure data centers, access controls, and regular security audits. We use industry-standard security protocols to safeguard your transactions and personal data. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you have the right to request the deletion of your personal information.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information in certain situations, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our Services. Cookies are small text files stored on your device that help us remember your preferences, analyze usage patterns, and deliver relevant advertising. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

We use cookies for purposes such as:

• Authenticating your identity and maintaining your login session.
• Remembering your preferences and settings.
• Analyzing website traffic and user behavior to improve our Services.
• Delivering targeted advertisements.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Services.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by various factors, including the nature of the information, the purpose of processing, and legal or regulatory obligations. For example, we are required by our licensing authority to retain certain transaction and account data for a minimum period after account closure. When your personal information is no longer needed, we will securely delete or anonymize it.

As a global company, Tipico may transfer your personal information to countries outside of your country of residence, including to the United States where our primary operations are located. These countries may not have the same data protection laws as your jurisdiction. When we transfer your data internationally, we implement appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include reliance on standard contractual clauses approved by relevant authorities or other legally recognized mechanisms.

Our Services are strictly not intended for individuals under the age of 21 (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information promptly. If you believe we might have any information from or about a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact our Data Protection Officer:

Email: [email protected]

Mail:

Tipico USA Technology Inc.

[Insert General Office Address, not specific department, if desired, or omit]

[City, State, Zip Code]

We are committed to resolving any complaints about our collection or use of your personal data. We will respond to your inquiry as quickly as possible.